Master Class on Sales; Jack’s 21 Sales Practices; May Scaling Up Workshops
May 3, 2016
Disrupting Uber; Blockchains Critical; Pillow Fights; CEO Stretched Thin
May 13, 2016

Email Determines Happiness; Best Deli in World; Passion Video; 30x Valuation;

"…insights for scaleups"


7 Minute Negotiation Tip — Improve your negotiation skills (#1 skill) with this week's selected video clip from Dr. Victoria Medvec's time tested Negotiating in Turbulent Times, but first…

Your Email Habits Determine Happiness! — Adam Grant (author of Originals), points to this study which analyzed emails and found two KEY findings. Notes Grant:

… unhappiness isn't predicted by how many emails you send, but the fraction you send outside work hours. And here's a sign that your team will be unhappy: your manager takes a long time to respond to emails.

It's always the simplest findings that offer up the obvious. Here's a link to the study for more details – and answer your team's emails quickly and limit when you answer all emails. Just do it!

Best Deli in the World? — Zingerman's in Ann Arbor – at least that is what Google listed first (from Barcelona) when I typed in this phrase. And no surprise. Zingerman's is now a mini-conglomerate of food businesses founded by Paul Saginaw and Ari Weinzweig, who had a BHAG in the early 90s to build what is today one of the best run companies in the world with almost 695 employees and $59 million in revenue. This NY Times article celebrating their 25th anniversary (how many of us get this kind of coverage for our biz!) is a wonderful review of this amazing mid-market firm – take 2 minutes to be inspired to do something greater with your organization while being a great place to work.

A Lapsed Anarchist's Approach to Building a Great Businessthis is the title of one of many books co-founder Weinzweig has written sharing their practical secrets. And they are so respected for their people management practices that they have a training company called ZingTrain. Weinzweig is keynoting the upcoming ScaleUp Summit May 24 – 25 in Atlanta and GPro and book club members will receive a copy of his book next week along with a personal note from Ari. He's going to teach us a very specific process they use to get their 695 employees to engage in driving continuous improvement in their various companies – a simple, yet powerful, process which I've witnessed firsthand. You're in for a dynamic treat at the Fortune Summit – don't miss it.

Excited About Potatoes — like Zingerman's people are excited about meats and cheeses, Canada-based The Little Potato Company has a passion for it's unusual product – the "creamer" potato. Angele Santiago and her father have ignited an excitement for a vegetable that has been ruined by modern farming, building a truly purpose-driven company that is growing crazy fast (new plant in the US) which is selling tens of millions of pounds of these little gems.

Passion Video — All our companies should have a 3-minute video that does as good a job of explaining what you're all about as the one The Little Potato Company has produced. Their Gazelles coach, Kevin Lawrence, gives an excellent overview (1 minute to read) and then points to the video – worth the 3 additional minutes. Then hire a videographer to produce the same for you – it's all about the story – to suppliers, employees, customers, and the world!!

Silver Chef – 30x Valuation and 1.5 million People Out of Poverty (Gazelles case study) — Allan English, founder of Australia-based Silver Chef (ASX:SIV) has driven the valuation of his firm 30x using the Rockefeller Habits – while doing good. His employees contributed to setting the next BHAG to help 1.5 million people out of poverty – and they are just shy of 700,000 to date. Take 2 minutes to read this story of how English, after driving his firm for 20 years, began to look for more meaning. An avid reader, he has dedicated one night per week to read the great philosophers (Aristotle, Plato, Socrates) and is driving his firm with a whole new purpose.

Scaling Up Club (7 Minutes Negotiation) — If you want to maximize outcomes from every negotiation you have while building and maintaining quality relationships watch slides 1-4 (0:00 – 6:54). This 7-minute clip focuses on how to leverage the economic crisis to make changes in your organizations, build out your customer base, and deepen your relationships with them.

Only have one minute? See slide 5 to learn how to avoid negotiation traps. To access both clips: Scaling Up Club Members go here, Non members can join here to enjoy!


Have you ever wondered if your company would be a good candidate to work with an executive growth coach? Click here to watch Gazelles International President Keith Cupp describes the four most important attributes of successful clients.

And if you're interested in becoming a world-class certified Gazelles International coach, please contact Jean Carpenter at [email protected] / (360) 798.9471.


Align Software puts everyone on the Same Page – Literally! See, in real time every person in your organization and how they are progressing on their priorities – alongside how they Align to the Company Priorities! Scale Up your Rockefeller Habits implementation with – on your computer and on your phone.

Better Book Club What's your team reading? Increase your books read per team member. Easy, Proven, and in the Cloud at

Verne Harnish
Verne Harnish
Verne Harnish is founder of the world-renowned Entrepreneurs’ Organization (EO) and chaired for fifteen years EO’s premiere CEO program, the “Birthing of Giants” and WEO’s “Advanced Business” executive program both held at MIT. Founder and CEO of Gazelles, a global executive education and coaching company with over 150 coaching partners on six continents, Verne has spent the past three decades helping companies scale-up. The “Growth Guy” syndicated columnist, he’s also the Venture columnist for FORTUNE magazine. He’s the author of Scaling Up (Rockefeller Habits 2.0); Mastering the Rockefeller Habits; and along with the editors of Fortune, authored The Greatest Business Decisions of All Times," for which Jim Collins wrote the foreword. Verne also chairs FORTUNE Magazine’s annual Leadership and Growth Summits and serves on several boards including chairman of The Riordan Clinic and the newly launched Geoversity. He is an investor in many scale-ups. A father of four, he enjoys piano, tennis, and magic as a card-carrying member of the International Brotherhood of Magicians.