Do You Have Plonkers?; Bix Location Decision; Power of City Clusters; Oct 16 Webinar Salim Ismail
October 15, 2015
This improved my brain; I don’t have Alzheimer’s; My own team benefited; Brain injury from piano
November 3, 2015

12 Cuban lessons; 5 ways to avoid commoditization; 2 employees needed; and a bonus chapter

"…insights for scaleups"

HEADLINES:

Soon you'll see huge companies with just two employees – the CEO and the CIO.
  John Chambers, former Cisco CEO

Wisdom from Mark Cuban — Shark Tank judge; investor in over 150 companies; and sports team owner closed-out our Growth Summit last week. Here's a link to 5 biz lessons from Mark. Below are a dozen more, but first…

It's Strategic Planning Time — … and there is a bonus Scaling Up chapter to download on how to prepare and run a strategic planning session, including a sample One-Page Strategic Plan. Go to www.scalingup.com. And below under EDUCATION are the Scaling Up workshops near you.

5 Ways to Avoid Commoditization — my latest Venture column in Fortune addresses a universal problem — commoditization driven by increased competition in almost every industry. To maintain healthy margins, here are five strategies:

  1. Create a third market place
  2. Target the right customers
  3. Add a dose of expertise
  4. Don't keep them (customers) waiting
  5. Amp up the personal touch

Please take 1 minute to read through the details. Thank you to Steve Hall, driversSelect.com; Dave Monahan, Smart Dolphins; Chris Parker, Innvision Hospitality; and Dr. David Michael, North Shore Pediatric Therapy for sharing their best practices.

Friction-Free Economy — "Why Every Aspect of Your Business is About to Change" is the title of an insightful article in Fortune this month. Notes writer Geoff Colvin:

Imagine an economy without friction-a new world in which labor, information, and money move easily, cheaply, and almost instantly. Psst-it's here. Is your company ready?

He goes on to note:

The 21st-century corporation will increasingly be an idea-based business, operating not just in infotech but also in media, finance, pharmaceuticals, and other industries that consume lots of brainpower. McKinsey finds that while "asset-light, idea-intensive sectors" generated 17% of Western companies' profits in 1999, they generate 31% today. The losers in that shift are capital- and labor-intensive sectors like construction, transportation, utilities and mining.

Colvin concludes, as Tom Peters suggested decades ago, that all of us will eventually work in…:

…a continual Hollywood model, in which people and resources come together to achieve a goal and then disperse to other projects, may become common across the economy. It's happening already.

So how might you transform the nature of work in your company/industry? How will you prepare/create the next future? This is why strategic thinking is so important – with time to read and reflect and reinvent your world.

Vision for EO and OthersBTW, I agree with John Chambers, quoted at the beginning of this insight. This was always my vision for the Entrepreneurs' Organization (EO) and my own organizations – that they would eventually be run by just two people. Save this article for the weekend.

Wrap-Up Day 1Over 900+ CEOs and executives of scaleups gathered for a meet-up in Dallas at our two-day Growth Summit presented by Fortune. A record number of standing ovations were received by our world-class faculty. I'll share one short interview from the Summit each week that will give you a couple practical tips for scaling up your business, along with reasons to read their book.

Ron Kaufman's Uplifting Service Here is a 4 minute interview with Ron Kaufman, author of Uplifting Service. The guru that helped Singapore become known for customer service, Ron shares a simple definition of service that makes it very operational (2:25 into the video) and reminds us that outstanding customer service is a key way to de-commoditize the business. FYI, our next Summit is May 24 – 25, Atlanta with an optional May 26 Rockefeller Habits 2.0 user conference.

Mark Cuban's 12 Keys to Success — capping off our Growth Summit was an unscripted hour with Mark Cuban. My favorite insight, when asked about his biggest failure and the lessons learned, he thought for a moment and then noted that he's failed a lot – and the one thing in common with all his failures is "thinking he was too smart." Leaders must continue to listen and learn, something Mark does by being a voracious reader and making it a point to sit in the cheap seats and talk with fans. Here's a link to 12 more practical tips from Mark, succinctly captured in Kevin Daum's Tuesday Inc. column – it's worth the 2 minutes to scan his bullet points.

COACHING:

Have you ever wondered if your company would be a good candidate to work with an executive growth coach? Click here to watch Gazelles International President Keith Cupp describes the four most important attributes of successful clients.

TECHNOLOGY:

Align Software puts everyone on the Same Page – Literally! See, in real time every person in your organization and how they are progress on their priorities – alongside how these Align to the Company Priorities! Scale Up your Rockefeller Habits implementation with www.aligntoday.com– on your computer and on your phone.

Better Book Club — What's your team reading? Increase your books read per team member. Easy, Proven, and in the Cloud at http://www.BetterBookClub.com.

Verne Harnish
Verne Harnish
Verne Harnish is founder of the world-renowned Entrepreneurs’ Organization (EO) and chaired for fifteen years EO’s premiere CEO program, the “Birthing of Giants” and WEO’s “Advanced Business” executive program both held at MIT. Founder and CEO of Gazelles, a global executive education and coaching company with over 150 coaching partners on six continents, Verne has spent the past three decades helping companies scale-up. The “Growth Guy” syndicated columnist, he’s also the Venture columnist for FORTUNE magazine. He’s the author of Scaling Up (Rockefeller Habits 2.0); Mastering the Rockefeller Habits; and along with the editors of Fortune, authored The Greatest Business Decisions of All Times," for which Jim Collins wrote the foreword. Verne also chairs FORTUNE Magazine’s annual Leadership and Growth Summits and serves on several boards including chairman of The Riordan Clinic and the newly launched Geoversity. He is an investor in many scale-ups. A father of four, he enjoys piano, tennis, and magic as a card-carrying member of the International Brotherhood of Magicians.