Global 500; LeBron James; Andy Murray; Problem with Shared Command
July 11, 2013
Summer Thriller; Vacation Disconnected; Slowing Time Down; Language Training for Tots
July 25, 2013

THE Question; From “Oh F#@& to OK”; Keeping Clients; Daily Journaling Process

"…keeping you great"


What's THE Question to Ask
a gun is pointed at you! It's worth knowing! Mark Goulston, author of the huge

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone,

trains hostage negotiators and top executives (and parents and teachers) how to
reach the people who don't want to listen. Go right to Chapter 1, skip in a few
pages and read "Frank's story" of how a negotiator trained by Goulston kept a
man from killing himself and harming others. Then skip to Section II of the book
to dig into his Nine Core Rules for Getting Through to Anyone – starting with
"Move Yourself from 'Oh F#@& to OK." Gazelles 200 CEOs and book club members
will receive the book next week. Goulston is keynoting the upcoming Growth
Summit Oct 22 – 23, Vegas
along with Tony Hsieh, Ram Charan, Stephen M.R.
Covey, Mark Johnson, James McQuivey, Kaihan Krippendorf, and Luke Hohmann.

Impossibility Question
— for years we've been exclaiming that a key measure of
leadership maturity is moving from statements to questions. So what are the best
questions? That's what I love about Goulston's work – he provides targeted
questions for a variety of situations in which we find ourselves as leaders and
people. For instance, Chapter 12 discusses "The Impossibility Question," one of
the most powerful tricks for turning a situation around if you're being held
hostage by people who can't get past "can't." For me, his book is valuable
reference guide. Right now I'm dealing with a tough situation with an extended
family member and was able turn around a toxic situation (so far) following his
step-by-step questioning process – his approaches really work.

Approves Crowdfunding
— …at least a key aspect of the legislation. To quote
Jason and Sherwood, two of the guys that pushed through this historic
legislative change "… one of the largest changes to securities regulation in
nearly 80 years…U.S. private companies and entrepreneurs that need to raise
capital, will now be able to market their company's investment opportunity
publicly to "accredited investors" (individuals with over $1M in liquid net
worth or incomes over $200,000/year) via social media, print materials, email
and other means.

This is a huge change.
(Before) private companies were prohibited from saying anything publicly about
raising capital and all solicitation had to be done in private. As soon as the
regulations officially become part of the federal register (within the next 4 –
8 weeks) companies will be permitted to raise money publicly from accredited
investors. Private companies can now publicly raise money from accredited
investors." Take
3 minutes to read more details
in Jason and Sherwood's latest Crowdfunding
Global Update.

Ways To Keep Your Clients
— a few weeks into the second half of 2013, it's still not
too late to structure a theme for this quarter or the rest of the year.
Nashville-based WSW
Certified Public Accountants
launched their latest theme "50 Ways to Keep
Your Clients" to Paul Simon's famous tune "50 Ways to Leave Your Lovers." To
quote their version of the refrain:

You just pick up the phone, Joan

Send an e-mail, Gayle

You don't need to be coy, Roy

Just listen to me

Talk face-to-face, Chase

We ain't got time to waste

Just drop off the bill, Will

Let yourself chill

With targets to touch base with existing and potential
clients each day, they have a specific form for reporting out what each person
has learned during the daily huddle. Prize money and surprise rewards are part
of the fun. Thanks to Andy Bailey, their Gazelles coach, for sharing this

Journaling — Important Daily Routine
— YPOer Steve Sansom (manages $2.8 billion of
entrepreneurs' wealth) started a daily exercise of journaling about a year and a
half ago. He uses a small Moleskin black notebook. He divides the small pages
(page size is intentional) into 3 sections:


(this is a space he writes down what he has learned that day)

To Do

(this is the tactical top 5 outcomes for the day)


(These are the things that day for which he is grateful)

Note's Sansom, "The value for me personally is focusing on the top 5 most
important task/outcomes (I focus on descriptive outcomes), summarizing of daily
learning, and reinforcing a sense of gratitude for things in my life. We all
have a lot to be grateful for and it's great to reflect on those things at the
end of the day."

Nov/Dec Workshop Dates

— the balance of Rockefeller Habits workshops for the year are now listed
below. See if a workshop is coming to your town – and appreciate you encourage
your business acquaintances to attend. Thanks for passing along the word.


Need helping implementing the Rockefeller Habits?

Verne Harnish
Verne Harnish
Verne Harnish is founder of the world-renowned Entrepreneurs’ Organization (EO) and chaired for fifteen years EO’s premiere CEO program, the “Birthing of Giants” and WEO’s “Advanced Business” executive program both held at MIT. Founder and CEO of Gazelles, a global executive education and coaching company with over 150 coaching partners on six continents, Verne has spent the past three decades helping companies scale-up. The “Growth Guy” syndicated columnist, he’s also the Venture columnist for FORTUNE magazine. He’s the author of Scaling Up (Rockefeller Habits 2.0); Mastering the Rockefeller Habits; and along with the editors of Fortune, authored The Greatest Business Decisions of All Times," for which Jim Collins wrote the foreword. Verne also chairs FORTUNE Magazine’s annual Leadership and Growth Summits and serves on several boards including chairman of The Riordan Clinic and the newly launched Geoversity. He is an investor in many scale-ups. A father of four, he enjoys piano, tennis, and magic as a card-carrying member of the International Brotherhood of Magicians.