Fool’s Meetings; World’s Greatest; Panera 5-Year Themes; Apr 28 Room Cutoff
April 26, 2019
Meet Jack Nicklaus; Trait of Great Leaders; Onboarding Gift; May 8 Webinar “7 Strata of Strategy”
May 2, 2019

Meet Jack Nicklaus; Trait of Great Leaders; Onboarding Gift; May 8 Webinar “7 Strata of Strategy”

Hello ScaleUps, 

Hope it’s been a productive and purposeful week. Here are some insights/opportunities to help you outlearn/outthink the competition.

How do great leaders find such courage while most people don’t? Research points to a personality style called “hardiness.” 

Invitation to Meet Jack Nicklaus —
Exclusively for CEOs of firms over $20 million, more below. But first…

Dominate Your Industry, The “7 Strata of Strategy” Webinar —
3pm ET Wednesday May 8th I teach a 90-minute webinar (including 30 min Q&A) going deep into our strategy framework for dominating your niche. Please register here. Thank you.

THE Emotional Quality of Great Leaders —
One common characteristic of Fortune’s “50 Greatest Leaders” is courage – willing to make bold moves and decisions when necessary. This short Fortune article links this capability of bravery back to a personality style called “hardiness.” Notes Fortune’s Geoff Colvin (I’m framing this quote and staring at it each day):

Hardy individuals don’t see the world as threatening or see themselves as powerless against large events; on the contrary, they think change is normal, the world is fascinating, they can influence events, and it’s all an opportunity for personal growth.

Hardy individuals are simply less afraid and don’t feel stress the way most people do. Please take one minute to read this quick and insightful article.

How to Become Hardy, the 3 C’s —
All this begs the question, if hardiness is the crucial leadership trait, can it be learned? I found this 2012 Psychology Today article highlighting the research of The Hardiness Institute.  According to the founder Dr. Salvatore Maddi, the most important characteristics of hardiness are commitment, control, and challenge.  

View Stressors as Opportunities to Grow —
I found the last characteristic, challenge, particularly useful given some big stressors I’ve been facing. The key is viewing these stressors as opportunities to learn with almost a child like curiosity i.e. “I’m curious what’s going to happen next.” Redirecting/reframing that self-sabotaging voice in your head is a big part of developing hardiness. Please take 3 minutes to read this insightful article – which includes how parents can help their children to become hardy.

New Employee Fun —
First impressions matter. Coming out of my two-day Scaling Up workshop for 260 YPOers and their teams in Brisbane, Australia this week, Chapter Chair and Managing Director of Wiley, Tom Wiley, noted:

I’ve already embraced improving our new employee onboarding experience using your movie voucher idea…I sent out the first one today.


Integrate Culture into Website —
I was equally impressed with Wiley’s recent integration of their culture into their website. I particularly love the title “Our anthropology” and the closing quote from Tom “This is not what we do, this is who we are together.” How many companies share what “We Love;” “Our traditions”; and “Our tribe.” It’s worth a few minutes poking around the site, maybe giving you some ideas for your own! Does your website and other marketing materials reflect your culture?

Scaling Up Best Practices —
Want to fine tune your implementation of the Rockefeller Habits 2.0? Consider our Scaling Up Users Conference organized around the Four Decisions: People, Strategy, Execution, and Cash. Interact with executives and coaches who share practical tips on how they’ve successfully deployed our tools/techniques to scale – May 23, Atlanta (9am – 5pm)– at the same hotel as our ScaleUp Summit May 21 – 22. Attend one or both. See you in Atlanta for some serious learning and fun!

Jack Nicklaus and David Rubenstein —
Join me June 17 (evening) and all day the 18th, NYC, for Bloomberg’s CEO Summit. In addition to the already star-studded program, Bloomberg just announced David Rubenstein, Carlyle Group co-founder and co-Executive Chairman, will host a special live taping of his Bloomberg TV show with "The Golden Bear" Jack Nicklaus, legendary golfer, businessman and philanthropist. It’s an intimate group of 200 CEOs by invitation only – please email me at [email protected] if interested in attending (let me know your revenues confidentially).  Here’s a link to more information.

CEO-BOOTCAMP: spend 3.5 days with Verne, serial entrepreneur John Ratliff, and 6 other CEOs in a beautiful retreat setting, addressing the constraints holding back you, your business, and your industry. Jun 4 – 7 (Sold Out); Aug 20 – 23, 2019; Jan 14 – 17; Jan 21 – 24, 2020.

EXITING: Thinking about selling the business for $40 million or more? Want to get 25% to 200% more than you thought? Request the whitepaper from the Exit Strategies Summit at Harvard from Denise Richmond at (610) 299-6466 or email at [email protected]


Have you ever wondered if working with a coach might accelerate your company's growth, exponentially? Do you have what it takes to move the dial from good to great? The Scaling Up team is prepared to support you. We have helped 40,000 other organizations over the past 30+ years, in scaling up their organizations through coaching, workshops, online training and more. 

We would like to offer you a complimentary, personal follow-up from our Scaling Up team to share how we can support you in scaling your organization.


For questions or more information contact us at [email protected]


Create Accountability – Drive Execution with Align, cloud-based software designed to scale up your Rockefeller Habits implementation. - on your computer, tablet or phone. Click here to watch an introductory video.

Better Book Club — What's your team reading? Increase your books read per team member. Easy, Proven, and in the Cloud at

Verne Harnish
Verne Harnish
Verne Harnish is founder of the world-renowned Entrepreneurs’ Organization (EO) and chaired for fifteen years EO’s premiere CEO program, the “Birthing of Giants” and WEO’s “Advanced Business” executive program both held at MIT. Founder and CEO of Gazelles, a global executive education and coaching company with over 150 coaching partners on six continents, Verne has spent the past three decades helping companies scale-up. The “Growth Guy” syndicated columnist, he’s also the Venture columnist for FORTUNE magazine. He’s the author of Scaling Up (Rockefeller Habits 2.0); Mastering the Rockefeller Habits; and along with the editors of Fortune, authored The Greatest Business Decisions of All Times," for which Jim Collins wrote the foreword. Verne also chairs FORTUNE Magazine’s annual Leadership and Growth Summits and serves on several boards including chairman of The Riordan Clinic and the newly launched Geoversity. He is an investor in many scale-ups. A father of four, he enjoys piano, tennis, and magic as a card-carrying member of the International Brotherhood of Magicians.