Kate Spade; Success and Suicide; WIN.ning; ExO Applications Open
June 7, 2018
Brad Feld; Bandwidth; 50s better than 30s; Workday Millennials
June 28, 2018

Leader Schedules; 72% Meeting Time; 43% Priority Time; 3% Customer Time; ExO Course Next Week

New Page 1

"…insights for scaleups"


12-Year Study of CEO (Applies to all Leaders) Schedules Harvard strategist Michael Porter and colleague Nitin Nohria recorded and analyzed the schedules of 27 CEOs over a period of 12 years (2006 – 2018). Notes this Fortune article:

The subjects spent 43% of their time, on average, on activities that advanced the agenda they set with the study at the beginning of each quarter. That percentage varied significantly between CEOs, though, and the ones that spent the most time advancing their agendas said they felt better about the use of their time.

It reinforces the idea of a #1 priority for each quarter and the importance of a leader aligning their daily activities around this priority i.e. Steve Jobs spending three hours each day for six-months working on his new retail concept. Please take 2 minutes to read more of the details.

61% Face-to-Face Time the Fortune article summarized a much more in-depth HBR article. Noting that these CEOs spent 61% of their week in face-to-face meetings, Porter and Nohria note in HBR:

Face-to-face interaction is the best way for CEOs to exercise influence, learn what's really going on, and delegate to move forward the multiple agendas that must be advanced. It also allows CEOs to best support and coach the people they work closely with. How a CEO spends face-to-face time is viewed as a signal of what or who is important; people watch this more carefully than most CEOs recognize.

72% in Meetings one key recommendation coming out of the study, given that 72% of these CEO's workweek was spent in 37 meetings lasting an average of an hour, is to cut the time of these meetings in half or more. Most meetings can accomplish as much or more in 30 minutes or even 15 minutes than they can in an hour so look at setting up much shorter meetings.

Only 3% of Week Spent with Customers and the biggest reveal was that the CEOs were dismayed to find they only spent 3% of their week with customers – and agreed this was too low. Notes the HBR article:

Some CEOs systematically schedule time with customers. The CEO of a financial services firm in our study, for instance, aims to meet face-to-face with one customer a day. A manufacturing CEO allocates two days a month to customer visits. Other CEOs try to build customer visits into their travel. A habit of some type seems to be the most reliable way to ensure enough customer time.

There are many more insights about family, sleep, and alone time worth reviewing by all leaders. The HBR article will take you 7 minutes to read and digest, so maybe a good read for the weekend.

Fun Fact yesterday the 10 millionth patent was issued to Raytheon for a process improving lasers. This Fortune article provides the details plus a look at the first patent signed by George Washington in 1790 and issued to Samuel Hopkins for improvements in "the making of pot ash and pearl ash." Yet the patent numbering system was reset in 1836, so there is a different patent #1! Worth 1 minute to see what it was for plus the new patent cover design.

ExO 10x Course Starts Next Week a mindset of 10x growth is much more expansive (easier?) than the incremental thinking that goes with contemplating 2x. Salim Ismail is one of my favorite business minds and has studied a hundred of the most influential organizations, learning how they reached the top of the mountain. He and his team are now bringing all that information to Growth Institute with their ExO Master Business Course. The online program was built to help leaders achieve the 10x success they are looking for. If you feel like you are one of those leaders and want to create that very plausible scenario for your organization, apply for your spot here: Don't wait, as the class starts next week!

Need More Copies of Scaling Up (Rockefeller Habits 2.0)? Amazon continues to premium price the hardcover book. If you need a box of 20, the books (paperback) are less than $10/each

CEO-BOOTCAMP: spend 3.5 days with Verne, serial entrepreneur John Ratliff, and 6 other CEOs in a beautiful retreat setting, addressing the constraints holding back you, your business, and your industry. October 2 – 5; January 15 – 18, 2019.

EXITING: Thinking about selling the business for $40 million or more? Want to get 25% to 200% more than you thought? Request the whitepaper from the Exit Strategies Summit at Harvard from Denise Richmond at (610) 299-6466 or email at [email protected]


Have you ever wondered if working with a coach might accelerate your company's growth, exponentially? Do you have what it takes to move the dial from good to great? Contact us at [email protected] for more information or visit https://scalingup.com/coaches.html.


Create Accountability – Drive Execution
Click Here to Watch a video example.

Align is your cloud based business operating system designed to keep you on your path to executing your goals. See, in real time every person in your organization and how they are progressing on their priorities – alongside how they Align to the Company Priorities! Scale Up your Rockefeller Habits implementation with www.aligntoday.com – on your computer, tablet or phone. $5.00 per month gets you started.

Better Book Club — What's your team reading? Increase your books read per team member. Easy, Proven, and in the Cloud at http://www.BetterBookClub.com.

Verne Harnish
Verne Harnish
Verne Harnish is founder of the world-renowned Entrepreneurs’ Organization (EO) and chaired for fifteen years EO’s premiere CEO program, the “Birthing of Giants” and WEO’s “Advanced Business” executive program both held at MIT. Founder and CEO of Gazelles, a global executive education and coaching company with over 150 coaching partners on six continents, Verne has spent the past three decades helping companies scale-up. The “Growth Guy” syndicated columnist, he’s also the Venture columnist for FORTUNE magazine. He’s the author of Scaling Up (Rockefeller Habits 2.0); Mastering the Rockefeller Habits; and along with the editors of Fortune, authored The Greatest Business Decisions of All Times," for which Jim Collins wrote the foreword. Verne also chairs FORTUNE Magazine’s annual Leadership and Growth Summits and serves on several boards including chairman of The Riordan Clinic and the newly launched Geoversity. He is an investor in many scale-ups. A father of four, he enjoys piano, tennis, and magic as a card-carrying member of the International Brotherhood of Magicians.