5 “Hacks” for Scaling Up; Free Viewing Tomorrow; Dec 9 – 11 Raleigh Master ClassAugust 18, 2015
Why Jeff Bezos Needs an Army of Robots… Now!August 20, 2015
"…insights for scaleup"
100 Fastest Growing Firms — Fortune's 19th Annual list is out – and dominated by healthcare. Most are not well-known names (except Netflix #46, Under Armour #62, and Winnebago #67); however, what's impressive is that Facebook (unlike Apple, Google, etc.) made #10 on the list on the back of $12.47 billion in revenue last year – they are still a "gazelle." Here's a link to the full list.
Video Overview of Trends — And for a 2:28 minute summary of trends from the list, watch this video. I agree with the Fortune editors that this list shows a snapshot of the economy and what is hot (entertainment) and not (oil and gas firms). And it's a way to spot up and coming companies – who are the future giants. Anyway, it's worth 1 minute to scan down through the list.
7 Keys to Dominating Your Market — mentor Hermann Simon wrote THE book on privately held growth firms called Hidden Champions of the 21st Century. Here's the best summary I've read of the 7 lessons from studying thousands of mid-market firms that dominate their niches globally. FYI, "Closeness to Customers" is one of their key advantages. Please take 1 minute to scan down through the 7 lessons, and then 7 minutes to read it more in depth. This is a key formula for crushing your competition. Thanks to Gazelles Certified Coach Chuck Kocher for sharing this article with me.
Selling to the Wrong Customers? — Do you want to juice up your growth? Does marketing, sales teams, distributors, etc. call on anyone they want? This is the single biggest non-decision leaders make – letting people go after any "low-hanging fruit customers" they can find. And this is the quickest way to destroy margins and commoditize the business. Therefore, it's critical that you precisely define in detail who is your best customer. This is called a Buyer Persona and is one of the most important strategic things you need to figure out. Once determined, you then direct your team/efforts to primarily pursue these people armed with the info they need to land the deal, especially given the fact that 60% of the buying decision is already made before there is contact! Gazelles lost a significant deal because I believe we weren't aware of this.
She Wrote the Book — Adele Revella literally wrote the 2015 book on the topic titled Buyer Personas: How to Gain Insight into your Customer's Expectations, Align your Marketing Strategies, and Win More Business. Go right to page XX in the Introduction where Adele notes:
Adele will take us through her process for determining a Buyer Persona at the upcoming Growth Summit presented by Fortune, Oct 20-21, Dallas. GPro and bookclub members will receive the book next week.
It's Not Simply Demographic Data — the big mistake, one which Bob Bloom also notes in his book The Inside Advantage, is that the Buyer Persona is not just a collection of demographic and psychographic info on potential buyers. Notes Adele starting on page 10 in Part 1 of her practical book:
Her focus is on gathering Buyer Insights along with a Buyer Profile – then you have the clear guidance for the decisions you need to make to win the business.
AUS/NZ Aug 31 — Sept 3 – look forward to meeting many of you on my upcoming tour down under. For details.
TECHNOLOGY: Align Software knows before you do when someone needs to re-focus effort on the important. With Green, Yellow, Red pacing capabilities your team will know where they stand even before you do! Scale Up your Rockefeller Habits implementation with www.aligntoday.com– on your computer and on your phone.
Better Book Club — What's your team reading? Increase your books read per team member. Easy, Proven, and in the Cloud at http://www.BetterBookClub.com.
Interested in selecting a coach to help your company Scale Up? Check out this video explaining the "4+1 Rule of Thumb" for choosing the right coach.